AfriCart was born from a simple but powerful idea: to bring a truly reliable, high-quality, and diverse online shopping experience to every Kenyan. Tired of the uncertainty, inconsistent quality, and complex logistics often associated with online marketplaces, we set out to build a platform that puts trust and guarantee first.

Established right here in Nairobi, AfriCart is not just another e-commerce site; we are your single, accountable source for everything your life needs—from the latest smartphone to essential kitchen appliances. We control the entire customer journey, ensuring that every click, payment, and delivery meets our standard of excellence.

Our Promise: The Single-Vendor Advantage

As a single-vendor platform, our business model is built on one core promise: If it’s on AfriCart, it is guaranteed.

We take on the responsibility so you don’t have to worry. This means:

• 100% Verified Quality: Unlike marketplaces, we personally source, verify, and stock all our inventory. No counterfeit goods, no unverified sellers.

• Worry-Free Warranty: We manage all warranties and returns directly, making the process fast and simple.

• Consistent Service: From our customer support line (via WhatsApp) to our dependable delivery fleet, you always deal with the accountable AfriCart team.

Simplifying Commerce with Local Solutions

We recognize that in Kenya, trust is earned through tailored solutions. We have engineered AfriCart from the ground up to integrate the financial and logistical backbone of the country:

• M-Pesa Integration: We ensure a flawless, instant, and secure checkout experience using Lipa na M-Pesa STK Push—the easiest way to pay.

• Clear Logistics: We partner with leading local courier services to offer transparent, real-time tracking and predictable delivery timelines, whether you are in Kilimani, Mombasa, or Kisumu.

• Fair Returns: We offer clear, locally sensible guidelines for returns and exchanges, especially important for high-touch categories like Fashion and Electronics.